Booking Terms and Conditions
Payment Terms: Full payment must be received in advance of the start of the ride. Should payment not be received Mobius reserves the right to treat the bookings as cancelled.
The Ride: Mobius will provide insurance, tuition and all equipment required to undertake the course effectively and safely. The decision to cancel due to compromised safety or extreme weather conditions rests solely with the instructor. It is the responsibility of Mobius to re-book the customer.
Transport: You will need some form of transport (other than public transport) in order to get to the meeting point at Bissoe.
Cancellation by Mobius: In the event of a cancellation by Mobius the customer may rebook at a later date or have the payment voucher extended for a year from the booking date (refunds are not possible).
Cancellation by the Customer: Cancellations must be a minimum of 14 days prior to the course; an alternative date or a voucher will be offered, refunds are not possible. Cancellations within 14 days result in the voucher becoming void, unless a medical note is supplied.
Abandoned Course: In the event of a ride being abandoned you will be offered the remaining time on a future course.
Missed Bookings: In the event of a ride being missed, the voucher or payment for that course becomes null or void. No refunds or cancellation procedures may apply. Any attempts to re-use a cancelled voucher will be rejected.
Vouchers/booking letters: Vouchers are valid twelve months from the date of purchase. Vouchers are transferable between all courses and can be given to a third party; refunds are not possible under any circumstances. It is the responsibility of the recipient to book and complete the course within the twelve month period. It is the responsibility of the customer to obtain a replacement should the voucher/booking letter be lost.